/* ══════════════════════════════════════════════════════
   support.css — appme Support / Ticket page
══════════════════════════════════════════════════════ */

/* Powłoka strony — .support-page, breadcrumb, hero i kontener treści są
   wspólne dla contact / support / blog i mieszkają w css/styles.css
   (sekcja POWŁOKA PODSTRON TREŚCIOWYCH). Tutaj zostaje tylko to,
   co jest specyficzne dla tej strony. */

/* ── Login gate ────────────────────────────────────── */
.support-login-gate {
  text-align: center;
  padding: 4rem 2rem;
  background: rgba(0,0,0,.35);
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 1.25rem;
  margin-top: 1rem;
}
.support-login-gate-icon {
  width: 64px; height: 64px;
  margin: 0 auto 1.5rem;
  border-radius: 50%;
  background: rgba(12,181,210,.1);
  border: 1px solid rgba(12,181,210,.2);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--c1);
}
.support-login-gate-icon svg { width: 28px; height: 28px; }
.support-login-gate h2 {
  font-family: 'Syne', sans-serif;
  font-size: 1.4rem;
  font-weight: 700;
  color: #fff;
  margin-bottom: .6rem;
}
.support-login-gate p {
  color: #fff;
  font-size: .95rem;
  margin-bottom: 1.8rem;
}
.support-login-gate .btn-primary {
  display: inline-flex;
  align-items: center;
  gap: .5rem;
  padding: .75rem 2rem;
  font-size: .95rem;
}

/* ── Category grid ─────────────────────────────────── */
.support-section-label {
  font-size: .75rem;
  font-weight: 600;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: #fff;
  margin-bottom: 1rem;
}
.support-categories {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: .75rem;
  margin-bottom: 2.5rem;
}
.support-cat-btn {
  display: flex;
  align-items: center;
  gap: .75rem;
  padding: 1rem 1.1rem;
  background: rgba(0,0,0,.3);
  border: 1px solid rgba(255,255,255,.07);
  border-radius: .875rem;
  cursor: pointer;
  transition: all .22s;
  text-align: left;
  color: #fff;
  font-size: .88rem;
  font-weight: 500;
  font-family: var(--font);
  width: 100%;
}
.support-cat-btn:hover {
  background: rgba(12,181,210,.07);
  border-color: rgba(12,181,210,.25);
  color: #fff;
  transform: translateY(-1px);
}
.support-cat-btn.active {
  background: rgba(12,181,210,.12);
  border-color: rgba(12,181,210,.45);
  color: #fff;
  box-shadow: 0 0 0 3px rgba(12,181,210,.08);
}
.support-cat-icon {
  width: 36px; height: 36px;
  border-radius: .5rem;
  background: rgba(12,181,210,.1);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: var(--c1);
  transition: background .22s;
}
.support-cat-btn.active .support-cat-icon,
.support-cat-btn:hover  .support-cat-icon {
  background: rgba(12,181,210,.18);
}
.support-cat-icon svg { width: 18px; height: 18px; }

/* ── Form panel ────────────────────────────────────── */
.support-form-panel {
  background: rgba(0,0,0,.4);
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 1.25rem;
  overflow: hidden;
  display: none;
  animation: fadeUp .3s ease forwards;
}
.support-form-panel.visible { display: block; }

@keyframes fadeUp {
  from { opacity: 0; transform: translateY(12px); }
  to   { opacity: 1; transform: translateY(0); }
}

.support-form-header {
  padding: 1.5rem 1.75rem 1.25rem;
  border-bottom: 1px solid rgba(255,255,255,.07);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}
.support-form-title {
  font-family: 'Syne', sans-serif;
  font-size: 1.15rem;
  font-weight: 700;
  color: #fff;
}
.support-ticket-id-badge {
  display: flex;
  align-items: center;
  gap: .4rem;
  font-size: .72rem;
  font-weight: 600;
  color: #fff;
  background: rgba(255,255,255,.05);
  border: 1px solid rgba(255,255,255,.08);
  border-radius: .5rem;
  padding: .3rem .65rem;
  white-space: nowrap;
}
.support-ticket-id-badge span {
  color: var(--c1);
  font-family: monospace;
  letter-spacing: .04em;
}

.support-form-body {
  padding: 1.75rem;
  display: flex;
  flex-direction: column;
  gap: 1.2rem;
}

/* ── Form fields ───────────────────────────────────── */
.support-field {
  display: flex;
  flex-direction: column;
  gap: .4rem;
}
.support-field label {
  font-size: .8rem;
  font-weight: 600;
  color: #fff;
  letter-spacing: .03em;
}
.support-field input,
.support-field textarea {
  width: 100%;
  padding: .8rem 1rem;
  background: rgba(0,0,0,.3);
  border: 1px solid rgba(255,255,255,.09);
  border-radius: .625rem;
  color: #fff;
  font-family: var(--font);
  font-size: .92rem;
  transition: border-color .2s, box-shadow .2s;
  resize: none;
  outline: none;
}
.support-field input::placeholder,
.support-field textarea::placeholder {
  color: #fff;
}
.support-field input:focus,
.support-field textarea:focus {
  border-color: rgba(12,181,210,.5);
  box-shadow: 0 0 0 3px rgba(12,181,210,.08);
  background: rgba(12,181,210,.04);
}
.support-field input[readonly] {
  opacity: .6;
  cursor: default;
}
.support-field textarea {
  min-height: 150px;
  line-height: 1.65;
}

.support-field-signature {
  display: flex;
  flex-direction: column;
  gap: .4rem;
}
.support-field-signature label {
  font-size: .8rem;
  font-weight: 600;
  color: #fff;
  letter-spacing: .03em;
}
.support-signature-value {
  font-size: .88rem;
  color: #fff;
  padding: .5rem 0;
  font-style: italic;
  border-bottom: 1px solid rgba(255,255,255,.07);
}

/* ── Form footer ───────────────────────────────────── */
.support-form-footer {
  padding: 1.25rem 1.75rem;
  border-top: 1px solid rgba(255,255,255,.07);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  flex-wrap: wrap;
}
.support-form-note {
  font-size: .78rem;
  color: #fff;
}
.support-form-note strong {
  color: #fff;
}

.support-submit-btn {
  display: inline-flex;
  align-items: center;
  gap: .5rem;
  padding: .75rem 1.75rem;
  background: linear-gradient(135deg, var(--c1), var(--c2));
  color: #fff;
  font-family: var(--font);
  font-size: .92rem;
  font-weight: 600;
  border: none;
  border-radius: .625rem;
  cursor: pointer;
  transition: opacity .2s, transform .15s;
}
.support-submit-btn:hover { opacity: .88; transform: translateY(-1px); }
.support-submit-btn:active { transform: translateY(0); }
.support-submit-btn:disabled { opacity: .5; cursor: not-allowed; transform: none; }
.support-submit-btn svg { width: 16px; height: 16px; }

/* ── Error message ─────────────────────────────────── */
.support-error {
  display: none;
  align-items: center;
  gap: .5rem;
  padding: .75rem 1rem;
  background: rgba(239,68,68,.08);
  border: 1px solid rgba(239,68,68,.2);
  border-radius: .5rem;
  color: #f87171;
  font-size: .85rem;
}
.support-error.visible { display: flex; }
.support-error svg { width: 16px; height: 16px; flex-shrink: 0; }

/* ── Success state ─────────────────────────────────── */
.support-success {
  display: none;
  flex-direction: column;
  align-items: center;
  text-align: center;
  padding: 4rem 2rem;
  background: rgba(0,0,0,.4);
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 1.25rem;
  animation: fadeUp .4s ease forwards;
}
.support-success.visible { display: flex; }

.support-success-icon {
  width: 72px; height: 72px;
  border-radius: 50%;
  background: rgba(12,181,210,.1);
  border: 1px solid rgba(12,181,210,.25);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--c1);
  margin-bottom: 1.5rem;
}
.support-success-icon svg { width: 32px; height: 32px; }

.support-success h2 {
  font-family: 'Syne', sans-serif;
  font-size: 1.6rem;
  font-weight: 800;
  color: #fff;
  margin-bottom: .6rem;
}
.support-success p {
  color: #fff;
  font-size: .95rem;
  margin-bottom: .4rem;
  line-height: 1.65;
}
.support-success .success-email {
  color: var(--c1);
  font-weight: 600;
}
.support-success-ticket {
  margin: 1.5rem 0;
  padding: 1rem 2rem;
  background: rgba(12,181,210,.06);
  border: 1px solid rgba(12,181,210,.2);
  border-radius: .75rem;
}
.support-success-ticket .ticket-label {
  font-size: .75rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .07em;
  color: #fff;
  margin-bottom: .35rem;
}
.support-success-ticket .ticket-number {
  font-family: monospace;
  font-size: 1.4rem;
  font-weight: 700;
  color: var(--c1);
  letter-spacing: .08em;
}

.support-success-actions {
  display: flex;
  gap: .75rem;
  flex-wrap: wrap;
  justify-content: center;
  margin-top: 1rem;
}

/* ── Spinner ───────────────────────────────────────── */
@keyframes spin { to { transform: rotate(360deg); } }
.spinner {
  width: 16px; height: 16px;
  border: 2px solid rgba(255,255,255,.3);
  border-top-color: #fff;
  border-radius: 50%;
  animation: spin .7s linear infinite;
  flex-shrink: 0;
}

/* ── Responsive ────────────────────────────────────── */
@media (max-width: 600px) {
  .support-categories { grid-template-columns: 1fr 1fr; }
  .support-form-header { flex-direction: column; align-items: flex-start; gap: .5rem; }
  .support-form-footer { flex-direction: column; align-items: stretch; }
  .support-submit-btn { justify-content: center; }
}
@media (max-width: 380px) {
  .support-categories { grid-template-columns: 1fr; }
}